Our Call Center Solutions

We provide high-quality customer support, ensuring client satisfaction and effective communication for your business.

a man sitting at a desk
a man sitting at a desk
A woman wearing a headset sits at a desk, focused on her computer screen while taking notes with a pen. She is in a modern office setting with other people in the background also wearing headsets and working at computers. Plants and office partitions are visible.
A woman wearing a headset sits at a desk, focused on her computer screen while taking notes with a pen. She is in a modern office setting with other people in the background also wearing headsets and working at computers. Plants and office partitions are visible.
Lead Generation

Our lead generation services help businesses identify and engage potential customers to drive sales growth.

Technical Assistance

We offer reliable technical assistance, ensuring your customers receive prompt and effective solutions to their issues.

Lumina Agency provided exceptional support, enhancing our customer experience significantly. Their team's professionalism and dedication truly set them apart in the call center industry.

Alessia Pronto

woman using laptop
woman using laptop

★★★★★

Customer Support

Providing high-quality customer support for various businesses and needs.

A person is sitting on a chair in an indoor setting, holding a phone to their ear and looking at a laptop screen. A can of Zest Tea energy drink is placed on the armrest of the chair. The background is softly blurred with warm lighting.
A person is sitting on a chair in an indoor setting, holding a phone to their ear and looking at a laptop screen. A can of Zest Tea energy drink is placed on the armrest of the chair. The background is softly blurred with warm lighting.
Inbound Customer Support

From handling product inquiries to resolving issues, our agents provide empathetic and knowledgeable support that strengthens brand loyalty.

A hand is holding a telephone receiver above a desk. The phone is a traditional office model with a keypad and coiled cord. In the background, there is a blurred view of an office space, including some potted plants and chairs.
A hand is holding a telephone receiver above a desk. The phone is a traditional office model with a keypad and coiled cord. In the background, there is a blurred view of an office space, including some potted plants and chairs.
Technical Assistance

We provide multi-tier tech assistance to troubleshoot and resolve customer concerns with speed and clarity.

a blue button with a white envelope on it
a blue button with a white envelope on it
black and silver smart watches
black and silver smart watches
Live Chat & Email Support

Beyond phone calls, we support your customers across digital channels for a unified service experience.

Client Satisfaction

Every business is unique. We work with you to create tailored call center strategies that align with your goals.

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Support

Providing exceptional customer support and lead generation.

contact

Growth

andrew@luminaagencyinc.com

610 897 0895

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